Frequently Asked Questions

Who are we?

We are a group of volunteers who started in and around the Hudson Valley, New York and now consist of volunteers nation-wide. Volunteers are trained in listening to and affirming the experiences of anyone who may be in crisis or have experienced negative interaction with law enforcement, consumer (restaurants and stores), and vigilante contact.  

What do we do?

We are here 24 hours a day, 7 days a week to answer calls from anyone who may be in crisis, wants to describe and interaction with law enforcement or vigilantes, or simply needs to talk through an experience. You do not have to provide any personal information to use the service. All calls remain private and will never be shared with law enforcement or state agencies of any kind. 

Why does BlackLine exist?

The purpose of the BlackLine is provide people with an avenue to report negative, physical and inappropriate contact with police and vigilantes. Vigilante contact is included, due to what happens to folks in rural and suburban communities from local community member. BlackLine is an anonymous and confidential avenue to report these interactions.  BlackLine can gather the needed information to share with local community organizers and officials on the best response to this type of police and vigilante contact.

We are here for you. We are here to listen and affirm. We know there are all sorts of reasons that you may need someone to speak to. We also know that police, law enforcement and vigilante encounters can be traumatic, upsetting, or worse. In the hopes of changing the way our communities are policed, we hope to speak to people who have had negative experiences with law enforcement or vigilantes. We want to help build a new network of support that our community can rely on.

BlackLine can provide immediate crisis counseling to those who call upset, need to talk with someone immediately, in distress. 

How can I learn more?

Call us at 1 (800) 604-5841 or email us at callblackline@gmail.com.